Any customer centric or consumer facing business needs to focus on one thing more than anything else, and this is customer service. If you are talking to someone about renting a limo, the kind of tone that they use while speaking to you is a big part of what will help you decide whether or not you want to give them your money. It is understood that limos are usually restricted to the rich and famous, but if the person that you call uses a tone of voice that suggests that you are not worth the service they are providing then suffice it to say that they are doing a terrible job of things with all things having been considered and taken into account.
It doesn’t matter how exclusive a service is, anyone that calls to inquire about it should be treated with a level of respect that is mandated by the kind of world we currently live in. You should never pay someone if they have been rude to you, and if a New Jersey Limousine provider talks to you in a way that you don’t like then you should make sure that you leave them a bad review so that everyone else would know that they really aren’t worth the asking price.
Poor customer service in the limo industry is a huge contributor to the fact that people are not finding their services to be accessible without a shadow of a doubt. This needs to change, and many service providers are starting to take this into account and softening their tone. Don’t be intimidated by how luxurious the service is, it should be available to you if you can afford it.no Comments
Any customer centric or consumer facing business needs to focus on one thing more than anything else, and this is customer service. If you are…